Excellent shop, got a repair on many of my expensive Dupont lighters. Very Professional.
Fantastic shop highly recommend "great service" THANK YOU VERY MUCH.
Wonderful customer service. Getting DuPont products worked on and repaired is never cheap, but these guys do work worthy of the price and offer great service to back it up.
David did a fantastic job repairing my father's vintage silver lighter from Mexico. He is personable and the demeanor of an old world craftsman.
On October 3, 2017, I mailed my Dupont fountain pen to your service after having spoken with David on the phone. I had explained that the pen was looking dull and marred after years of daily use. He said he would do his best to restore the pen’s luster. I received my pen back yesterday, October 10, 2017, and it looks beautiful. For a very nominal charge, Dave has made it look almost new. I am very pleased with his work and the prompt manner in which it was done.
I change the nib and David was excellent. Thank for you kindness and help
I had an amazing experience with the owner and tech there. He helped me find the perfect lighter and pen for my boyfriend and was very happy to work out a deal that would fit my budget. I even came back to get a few corporate gifts.
As a S.T. Dupont collector I have had an opportunity to deal with these guys. One of my lighters broke and I gave it to them for repair. I received an exceptional customer and professional services. Highly recommend to everyone.
The best pens, lighters and service on the market i think. Buying presents for my friends and family. I just bought a Defi fountain pen, everything is 5 stars.
Nice vendor and good prices and even discount offers!
I wanted to get my husband something nice and elegant, but not feminine and this store helped me pick the perfect gift. I got him a lighter with his name engraved on it. My husband was super surprised. Shipping was quick. Thank you S. T. Dupont-NYC for the great support.
Just wanted to share my great experience. Was looking for a fine nib for my ST Dupont Elysee Bogart Fountain Pen. Was tough to find, but when I contacted David at ST Dupont-NYC, he was able to get it for me. He even facetimed with me to show me how to replace it! Great customer service. Hope to visit the store in person next time I'm in New York City. Thanks!
10/10 excellent experience best sales team I've ever had the pleasure of working with, will definitely be purchasing my next pen for my collection here
I spent 6 months looking for the perfect cufflinks that would go great with my suits when all I had to do was visit S.T. Dupont in NYC, which had everything I wanted and some
A diamond in the district, this is the destination for S. T. Dupont pens, lighter, and more. The inventory is diverse and every product is of the utmost quality. They serve their customers with a personal level of service through their professional staff that is head and shoulders above any similar dealers I have shopped at.
For 15 years I've tried to find someone I could trust to fix my father's old vintage ligne 1 Dupont lighter. I sent them my first Dupont lighter which wasn't my fathers just to see how it would go. What a fantastic job they did,it looks brand-new when I got it back and works perfectly. Then I sent them my father's old vintage lighter and it came back perfect, also looking brand-new. Can't say enough good things about them. Money very well spent. People you can trust.